Dear clients,

Given the context of the coronavirus pandemic (COVID-19), we want to take a moment to update you on the latest developments.

Despite the recent news from the Government of Quebec to close all non-essential businesses, we would like to advise you that RefPlus remains operational. Indeed, the field of refrigeration has been recognized as an essential service by having an operational proximity with the pharmaceutical and food industry.

Since early March, we have taken strict sanitary measures. We have canceled all meetings with our external partners as well as our attendance at trade shows and job fairs. We have also assisted our staff returning from travel to quarantine themselves for 14 days.

Since then, we have taken additional preventive measures. We have reduced the number of employees working simultaneously in our offices in order to prevent the spread of the virus. Employees who are not directly involved with production are therefore relocated to their homes to work remotely. We are also evaluating the possibility of transferring all office workers to work from home. That said, our teams remain fully operational and connected to serve you. Our external sales representatives are also always available to respond to your requests.

All of these measures are taken to minimize the risk of spreading the virus and help society overcome this pandemic as well as continue to manufacture RefPlus products for our customers.

This is a rapidly changing situation and we are monitoring it very closely. All measures are of course subject to change and we will notify you of any changes to production, if any.

We thank you for the trust and your loyalty to RefPlus and its entire team and look forward to serving you.

Mathieu Cardinal & the RefPlus management team